How does the Ohanah purchase work?

By purchasing a subscription plan you have access to our Member Center where you can download our products. You have access to every release during the term of your membership. After your purchase has been processed you will receive an email from us with your personal login credentials for our Member Center.

 

What will I get?

  • Download packages right after purchase.
  • Access to our dedicated support system.
  • Regularly download latest versions and updates.
  • Access docs, tutorials, screen-casts and forums.
  • Download Ohanah v1, v2 end the Mobile App*.
  • Be part of the community, suggest fetures and help shaping it's future!
  • 100% Pure Opensource Software as it should be, no limits on number of installs, no extra fees to remove disclaimer.

 

 

Can I use the products after my membership expires?

Sure, you can! But you will not be able to download new releases or access the support system.

 

Do you have a refund policy?

Of course! In case of any problems that we can not fix through our dedicated support team, we do offer a 100% refund during the first 30 days after the purchase.

   

What are the differences among the various subscription plans?

Our plans offer different levels of support to better fit your needs. In details:

  • Developer: Lifetime support for unlimited domains. Tickets answered within 12-24 hours. Unlimited tickets per month. Mobile app included.
  • Professional: 1 year support for 5 domains. Tickets answered within 24 hours. 20 tickets per month. Mobile app included.
  • Regular: 6 months support for a single domain. Tickets answered within 48 hours. 10 tickets per month.
  • Light: 2 months support for a single domain. Tickets answered within 72 hours. 5 tickets per month.

 

 

On how many websites am I allowed to install Ohanah?

Our products are released under the GPL license, which means you can install them on how many sites or servers you wish (support is restricted to the number of domains included in the purchased subscription plan).

 

Can I cancel up my subscription at any time?

Yes, you can opt out as per your likes! You will receive a link to manage your subscription at the email address used for the purchase. If you don't opt out, the subscription will automatically renew for you until you opt out. If you would like to upgrade to another plan, feel free to contact us via our support.